Performing a hard reset of the Mytouch 4g
Standard Process
- From the home screen, go to MENU, and then press Settings.
- Hit SD & phone storage
- Factory data reset
- Tap Reset phone
- Hit Erase everything.
Alternate method (if the phone can't be turned on)
- With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
- Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
- Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button
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